Cents makes it easy to automate workflows and sync your laundromat or dry-cleaning business with other tools. If you're building with Zapier, you can connect Cents to thousands of apps—no coding required.
This guide covers:
Zapier Integration Options
Event Types and Use Cases
Example Payloads
Installation and Authentication
Testing & Troubleshooting
Watch this video to learn how to set up the integration:
1. Webhooks Overview (Cents → Other Systems)
Cents supports real-time webhooks so you can stay in sync with customer and order activity. When certain events occur, Cents sends a POST request with structured JSON data to your webhook URL.
Supported Events
Customer Created (customer_created)
Customer Updated (customer_updated)
Order Created (order_created)
Order Updated (order_updated)
Common Use Cases
Customer Events: Update a CRM or sync to an email list
Order Events: Notify staff, update dashboards, trigger internal workflows
Sample Payloads
Customer Event
{
"action": "customer_created", // or "customer_updated"
"customer": {
"id": "cust_12345",
"firstName": "John",
"lastName": "Doe",
"phoneNumber": "+1 555-1234",
"businessName": "John's Cleaners",
"email": "[email protected]",
"isCommercial": false,
"isInvoicingEnabled": false
},
"customerMetrics": {
"numOrders": 5,
"totalOrderValue": 250.0,
"lastOrderDate": "2025-02-14T10:00:00Z",
"creditBalance": 10.0,
"loyaltyPointsBalance": 200
}
}Order Event
{
"action": "order_created", // or "order_updated"
"order": {
"id": "ord_98765",
"storeName": "LaundryExpress #1",
"status": "Pending",
"orderTotal": 29.99,
"placedAt": "2025-02-14T10:05:00Z",
"completedAt": null,
"orderCode": "LX-00123",
"tipAmount": 3.0,
"promotionAmount": 2.0,
"balanceDue": 24.99,
"returnMethod": "Pickup",
"pickupDeliveryFee": 5.0,
"pickupDeliveryTip": 1.0,
"returnDeliveryFee": 5.0,
"returnDeliveryTip": 1.0,
"services": [
{
"id": "svc_11111",
"name": "Wash & Fold",
"quantity": 1,
"totalPrice": 25.0,
"modifiers": [
{
"id": "mod_56789",
"name": "Stain Treatment",
"pricingType": "flat",
"totalPrice": 4.99,
"quantity": 1
}
]
}
]
},
"customer": {
"id": "cust_54321",
"firstName": "Jane",
"lastName": "Smith",
"phoneNumber": "+1 555-6789",
"businessName": "Jane's Bakery",
"email": "[email protected]",
"isCommercial": false,
"isInvoicingEnabled": false
},
"customerMetrics": {
"numOrders": 12,
"totalOrderValue": 450.75,
"lastOrderDate": "2025-02-13T15:30:00Z",
"creditBalance": 5.0,
"loyaltyPointsBalance": 320
}
}