A customer comes to the store and wants to drop off their laundry. Here's what you do!
Step 1: Have your tablet open to the Cents app home screen:
Step 2: In the top-left of your home screen, click on the button that reads "New Service Order"
Step 3 : Continue through the steps listed through the Order Creation process. These steps include:
Enter employee number:
Look for existing customers or add a new customer:
Weigh the order, mark as "charge per lb" if necessary, and enter the number of bags:
Add modifiers if desired, and choose "Charge Later" or "Charge Now":
Add tip:
Step 4: When taking payment you have several options:
Enter card manually.
Mark as paid with cash card
Insert Card - this will activate the physical credit card reader where customers can insert, swipe, and tap their cards/phones.
If cash card is selected, enter the receipt number:
And... start processing your order!
Once processing is completed, you will be able to notify the customer via SMS:
Once the order is completed, simply click "Weigh and Complete":
Indicate if the order has been picked up:
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