How to Assign a Product to a Location
In Cents, a product is created once at the account level, then you choose which of your stores sell it. This guide shows how to make an existing product available (featured) at a specific location, set its price there, and mark it taxable.
Before you start
You need Admin access to the Business Manager.
The product must already exist at the account level, under Admin → Products & Services → Products. This guide covers featuring an existing product at a location, not creating a new one.
Product availability is set per location, so repeat these steps for each store that should sell the product.
Assign the product to a location
Click Admin in the top navigation, then open Locations.
Select the location you want to set up.
Open the Services & Products tab, then click the Products sub-tab.
Find the product in the list and check the box next to its name to feature it at this location. An unchecked product shows “Not featured in this location.”
Enter the location’s Retail Price for the product, and check Taxable if sales tax applies.
Your changes save for that store. Repeat for any other locations that should carry the product.
Tip: entering product SKUs
If you choose to enter Product SKUs, ensure the entire SKU is added which includes all characters left to right above or below the barcode. Most SKUs have a smaller leading and ending number that does not appear to be part of the entire SKU. For example, the below SKU in full is 030772109243:
Troubleshooting
Product shows “Not featured in this location”?
Its box is unchecked. Check the box next to the product name to make it available at that store.
Can’t find the product in the list?
Confirm it exists at the account level under Admin → Products & Services → Products, and that you’re on the Products sub-tab (not Laundry or Dry Cleaning). Turn off Hide items not available at this location or use the sub-category filter to see everything.
Product isn’t showing on the POS tablet?
Make sure it’s checked (featured) for that location and has a price set, then refresh or log out and back in on the Employee App so it pulls the latest catalog.
Price is wrong at one store?
Retail Price is set per location on this screen. Update it here for that specific store; it won’t change the price at your other locations.
Barcode won’t scan or the SKU isn’t found?
Re-check that the SKU includes every character above or below the barcode, including the small leading and ending digits.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.