Cents

Euri Romanov

Kevin Bowman

All things Laundroworks - Installation, basic configuration, usage, troubleshooting, etc

Laundroworks Support Articles

Installation

Milnor Washers

New Installation Recommendations

Recommendations (Please Read Me First) 

Drawings and Dimensions

VAC Control Board Connectivity and Replacement

Replacing Monitor Display Board

Replacing Asahi-Seiko Card Dispenser

Replacing the Card Dispenser's RFID Reader Board

Replacing Touch screen Monitor

Replacing Internal USB cable inside Monitor

Activating the PINpad payment terminal (US customers)

Configuring the Verifone P400 (Canada)

Installing PINpad (Credit card terminal) - US Customers

Value Add Center

Replacing Card Reader Boards

Alliance - Serial Controls (Non-touch controls)

Alliance: Quantum/Galaxy Touch

EDC Washers (SCxxEC)

Alliance: EDC and DX4 Dryers

Alliance: Netmaster Dryers and small-chassis

Alliance: Netmaster washer (SCxxN)

Alliance: Mechanical (SCxxMD2)

Alliance: Mechanical (SCxxMY)

Alliance: V-computer washers (SCxxVC)

Speed-Queen SCxxAC washers (B-micro with A controls)

Dexter X-Series (Touch control) - washers and dryers

Dexter: C-series (washers and dryers)

Dexter: Pulse dryers

Dexter A-series washers

Dexter: N-series (WCN models)

Electrolux: Compass and Clarus Control washers

Electrolux: Compass Pro dryers

Wascomat/Electrolux Selecta II dryers

Wascomat: Gen5 and Gen6 washers

Wascomat: Encore/Crossover Washer

Wascomat: Crossover Dryer

Emerald Controls

Gen4 washers

Continental-Girbau L-series washers

Continental-Girbau: Washers (Serial)

Continental-Girbau: (Genius) Washers GS

Continental-Girbau: Washers (Coin)

Vending machines (MDB)

Door Access Reader Installation

Point of Sale (POS) Reader Installation

Maytag: Gen2 Serial

Maytag Gen1 Pulse Dryers

Maytag - Mechanical machines

ADC EcoWash Washers

ADC: All dryers

Fagor/Domus Washers

Fagor Dryers

LG: All serial machines

IPSO: All Belgium-built washers

Laundrylux Hero Washers

Wascomat: Encore Dryers

Laundrylux - Hero Dryers

Readers Installation

Reader DIP Switch Settings

Basics and Usage

Getting Started - Using the Laundro Portal

Management Card and other System cards

Reporting in the LaundroPortal

Card Report

Frequently Asked Questions (FAQ)

Getting Started

Portal Access Users

Adding Value and Loading Cards

Creating System Cards

Banned Cards

Dispensing Cards and Merging Balances Directly at the Value Add Center

Deducting Value / Changing the Balance of a Laundry Card

Dispensing Cards Remotely

Factory Resetting a Card Reader

Handling Chargebacks and Disputes for Credit/Debit Transactions

How-to Guides

Configuring Settings in the Value Add Center

Configuring Vend Prices

Reload Bonuses

Free Dry Promotion

Setting Up Promo Code Campaign

Discount Cards/Administered Accounts

Creating a Time of Day/Week Pricing Discount

Configuration and Settings

The Card Tracker

The History Report

Usage and Instruction Posters for Customers

Support and Replacement Parts Policy

VAC and Reader Log Operation Glossary

Fortis Merchant Online Access - Commerce Control

Fortis PCI Compliance Form

How to Setup Video Playback on a TV

Card Design Options and Requirements

General Information

Troubleshooting

Reader and Value Add Center (VAC) Error Messages

Status Messages & Error Codes

VAC Offline and Internet Issues

Card Dispenser Issues - SyncoTek

Card Dispenser Issues - Asahi-Seiko

Bill Acceptor Issues

Touch Monitor Issues

Receipt Printer - Paper spec and Issues

Customer Paid Money, But No Value Was Added To Their Laundry Card

Fixing the PAX A35 terminal License screen

Conducting an AUX Port test (Payment terminal not detected error)

Credit Card Processing Issues (US Customers)

Payment Processing - P400 (Canada)

Payment Terminal - IPP320 (Moneris)

Wireless Network Controller (WNC) Issues

Value Add Center Kiosk

-== Reader Swap Test (CRITICAL for Troubleshooting) ==-

Portal says "Timeout - check reader/machine"

Reader says "Can't Join"

Reader Network Communication Issues - Interference & Obstruction

RFID Error

Reader not reacting to cards

Readers are not showing up on the Portal

Reader's Prices or Settings Not Showing on Portal

Reader taking money, but not starting machine

Dryer adding the wrong amount of dry time

Reader Display Blank

Reader automatically gets Deactivated (says Not Activated)

Readers says In Bootloader

Readers

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