Beginning early July, billing management is moving inside your Cents Business Manager admin portal. We've done our best to carry your existing payment method over automatically — you just need to log in once to verify it (or add it, if prompted) to keep your subscription active.
What is changing
Cents is updating how billing works for all customers. Two changes are going into effect:
In-product billing management (Early July). You can now manage your billing directly in your Cents Business Manager admin portal. We've assigned your existing form of payment wherever possible. When you log in, some of you will simply verify that your payment information is correct, while others will see a prompt walking you through adding a payment method. Either way, it's a one-time step that takes about a minute, and no new charges are associated with this update.
Move to 1st-of-month billing (August 1, 2026). Starting August 1, all software invoices will be issued on the 1st of the month. This aligns your Cents subscription with your monthly financial close cycle, making it easier to reconcile your books.
Key dates
July 1, 2026: Log in to your Cents Business Manager admin portal. Verify your payment method, or add it if prompted. This is required to keep your subscription active.
July 2026: You will receive one prorated invoice covering the days between your current billing date and August 1.
August 1, 2026 onward: All invoices will be issued on the 1st of the month going forward.
How to verify or add your payment method
Log in to your Cents Business Manager admin portal on or after July 1, 2026. If your payment method carried over automatically, confirm the information is correct in the new billing management section. If you see an on-screen prompt instead, follow the steps shown to enter your card details and save. You'll be done in about a minute.
Frequently asked questions
Will I be charged anything when I add or verify my payment method? No. Adding or verifying your payment method does not trigger any new charge. It is a one-time update as part of the transition to the new billing system.
Why am I receiving a prorated invoice in July? To move all accounts to 1st-of-month billing, you will receive one prorated invoice in July covering the days between your current billing date and August 1. It covers only those remaining days — no surprises, no double charges. Beginning August 1, all invoices will follow the standard 1st-of-month schedule.
Do I need to complete this on every device? No. You only need to complete this once, right from your Cents Business Manager admin portal.
Do I need to assign a form of payment to each location? We will do our best to match the payment information we have on file to each of your locations. If we can't, you will be able to assign one or multiple forms of payment to each location from the billing management section.
Who should I contact if I have questions? Please reach out to your Customer Success Manager directly or book time using the link below.
Still have questions? Book time with your Customer Success Manager