The barcode scanner lets your team scan order tickets and product barcodes in the Cents Employee App. This guide shows how to connect it to a Sunmi T2s or Sunmi M2 Max and fix the most common scanning issues.
Use this if you're setting up a new barcode scanner, or your scanner beeps but nothing happens on the screen.
Connect the scanner to a Sunmi T2s
Place the scanner and its base as shown.
Connect the scanner to a Sunmi M2 Max
Place the scanner and its base as shown.
If the scanner beeps but nothing shows on screen
Scan these configuration barcodes with the scanner, in this order:
Trigger Mode: makes the scanner only read when you press the trigger.
CR Terminator: sets the end character so each scan is entered.
Alternative fix: check the Sunmi settings
On the Sunmi, open Settings > System > Scan code and Keyboard.
Choose the scanner from the list. It's usually shown as USB keyboard.
Set the device type to Scanner.
Turn on Broadcast Output.
Factory reset the scanner
For a wireless factory reset, scan these barcodes step by step, in order:
Source: NT-1228BL Quick Setup Guide.
Troubleshooting
The scanner doesn't beep.
Check it's charged or plugged in and that the base is connected to the Sunmi.It beeps but nothing happens.
Scan the Trigger Mode and CR Terminator barcodes above, then check the Sunmi's Scan code and Keyboard settings.Scans go into the wrong field or add extra characters.
Factory reset the scanner and scan the configuration barcodes again.Still not working?
Text our Support team.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.