Ending a cash drawer is crucial for accurate cash management and reporting. Follow these steps to end a cash drawer and print the drawer summary directly from the application:
Step 1: Access the Application Home Screen
Start by navigating to the home screen of the application.
Step 2: Open the 3-Line Menu
Tap the 3-line menu icon at the top left corner.
Step 3: Go to “Cash Drawer”
Select “Cash Drawer” from the menu to access the cash management section.
Step 4: Open the Cash Drawer
Click the 3-dot menu in the Cash Drawer section and select “Open Cash Drawer.”
Step 5: Count and Enter Denominations
Once the drawer is open, count the denominations and enter them into the system.
Step 6: End the Drawer
Tap “End Drawer” to close the session. You’ll notice the drawer status will change to “Not Active.”
Cash Drawer Printout Summary
After ending the drawer, a summary receipt will automatically print with the following details:
Store Name – Business name where the session occurred
Started at / Ended at – Timestamps for the session
Started by / Ended by – Employee(s) who opened/closed the drawer
Starting Cash Amount – Beginning balance
Ending Cash Amount – Counted balance at the end
Cash Sales – Total cash transactions
Cash Refunds – Cash returned to customers
Cash Out / In – Manual adjustments not tied to sales
Expected in Drawer – What should be in the drawer
Actual in Drawer – What was physically counted
Tips for Using the Cash Drawer Summary to Identify Discrepancies
Use the printed summary as a quick reference to spot potential cash handling issues:
Compare Expected vs. Actual In Drawer
If the Actual in Drawer is lower than Expected, it may point to a counting error, missed refund, or unrecorded cash out. If it’s higher, double-check for forgotten cash ins or over-reported sales.
Look at Cash Out / In Entries
Any non-sale-related cash movement should be noted and accounted for. If there’s an unexplained entry, ask the staff who handled the shift.
Audit Across Shifts
If multiple employees are using the drawer, use the Started by / Ended by fields to track accountability and spot patterns if discrepancies keep occurring.
Cross-Check with Daily Sales Report
Match Cash Sales on the drawer summary with the daily transaction report for consistency.
Check Time Stamps
Use the Started at / Ended at fields to make sure the session covers the full shift, especially if a drawer was closed early or late.
These checks can help catch small mistakes early and keep your cash handling process tight. Encourage staff to review the summary after each closeout.