Cents

Issue full or partial refunds for credit and debit card orders from the Cents Business Manager. Cash refunds are handled in the Cents Employee App.

How to Issue a Refund in the Business Manager for a Self Service Penny Order

What each of the nine refund Reason options does: whether it credits the account or refunds the original payment method, whether it leaves a balance due, and when to use…

What Each Refund Reason Means and How It Affects the Order Balance

Answers to common questions about what counts as a voided order and how voids and refunds appear in reporting.

Void and Refund FAQs

Understand how card disputes work across every payment method, what Cents can and cannot do, and how to submit evidence.

Understanding and Responding to Chargebacks and Disputes

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Issue refunds, understand refund reasons, and respond to chargebacks.

Refunds & Disputes

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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