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How To Draft Text Messages to Customers
Jessie Guerra avatar
Written by Jessie Guerra
Updated over a year ago

SMS marketing is a powerful tool for laundromat operators who want to reach customers quickly and effectively. With SMS marketing, laundromat operators can send personalized messages to customers' mobile phones, whether it's to promote a new service, offer a discount, or simply remind them to come in for a wash. Below are a few ways SMS messages can be valuable to your business.

One of the many benefits of SMS messages is the high open rates. Text messages are usually read within minutes, making them extremely effective in reaching customers in real time. These messages can be curated to your business, with an opportunity to be very personalized.

SMS marketing is also very quick and easy to use. You can easily create a message, track open and response rates, and analyze campaign performance. This allows laundromat operators to fine-tune their messaging and optimize their campaigns over time, improving their ROI and overall effectiveness.

Now, let’s learn how to send these messages!

First, locate the CRM and select the customers you would like to send a text message to.

Once you select the customers, click “SMS” in the bottom right corner, and begin typing the message you would like to send.

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