Cents tracks how many units of each product every location has on hand. You can update the count, log adjustments with a reason, and review the history in Cents Business Manager or the Cents Employee App.
Use this if you restocked, ran a count, need to log damaged or missing items, or want to see your inventory history.
Before you start
You need Admin access to Cents Business Manager.
Inventory is tracked per location, so update the store you're counting.
The product must already be created and featured at that location.
Option 1: Adjust inventory with a reason (recommended)
In Business Manager, go to Admin > Products & Services. Under Pricing, the product quantity is clickable.
Click the quantity to open the inventory log. It lists every adjustment with the date, change, reason, and number on hand.
Click Adjust inventory in the top-right corner and choose a reason. The reason you pick decides which fields show up.
Fill in the fields and click Save adjustment.
Option 2: Update the on-hand quantity for a location
Click Admin, open Locations, and select the location.
Open the Services & Products tab, then the Products sub-tab.
Open the product, enter the new on-hand quantity, and click Update.
Option 3: Adjust inventory from the Employee App
From the Home screen, open the menu and tap Inventory to see your products and quantities.
Tap a product to make an adjustment, enter the new count, and choose a reason from the dropdown.
Review inventory changes
To see adjustments over a period of time, run the Inventory Adjustments custom export under Reports in Business Manager.
Account-wide product settings
Go to Admin > Account > Settings and scroll to the bottom:
Allow out-of-stock products to be sold: lets staff sell a product even when its quantity is zero.
Require SKU when creating products: makes a SKU required on every new product.
Troubleshooting
I can't sell a product because it's out of stock.
Update its quantity, or turn on Allow out-of-stock products to be sold.The count is right at one store but wrong at another.
Inventory is tracked per location. Update each store separately.The quantity keeps dropping.
Each sale lowers the count. Update it whenever you restock.I can't find the product.
Make sure it's featured at this location under Services & Products > Products.I can't save a new product without a SKU.
Require SKU when creating products is on. Add a SKU, or turn the setting off.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.









