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How to set up billing relationship for sub customers
How to set up billing relationship for sub customers
Jessie Guerra avatar
Written by Jessie Guerra
Updated over 9 months ago

Commercial sub-customers allow operators to create a billing relationship between multiple commercial customers, establishing a “Parent” billing customer who will be billed for another “Sub Customer’s” orders on a single invoice.

Please note that in order for a sub customer to be associated with a parent customer, the sub customer must be marked as a commercial customer, and have invoicing enabled.

To associate a sub customer with its billing “Parent” customer, click into “Customers” from the “My Stores” section of the Business Manager and then into the commercial customer of choice.

In the three dot menu, click “Commercial Settings.”

A “Bill with” section now appears at the bottom of the page.

Create billing relationships between the selected customer and another commercial customer. Mark this customer as the parent customer (who will be responsible and billed for their sub-customers orders) or allow this customer to be billed to another parent customer.

Search for the appropriate customer name in either selection, and click the plus sign to save. Click “Save parent/child customer.” Please note that a parent customer can have an unlimited number of sub-customers, but a sub-customer can only be assigned to ONE parent customer.

Click the “x” to remove the sub customer as a tag or change/remove the parent customer.

All associated sub customers will display under the “Bill with” settings and will now have the option to be billed to this commercial customer parent account.

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