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How to Check Turn Details (Networked Only)
How to Check Turn Details (Networked Only)
Jessie Guerra avatar
Written by Jessie Guerra
Updated over a week ago

How to Check Customer and Payment Information in the Turns Tab

When managing your stores and machines, it's important to be able to access and review customer and payment information. This can be done easily in the Turns Tab of your store's management system. In this article, we will walk you through the steps to check customer and payment information in the Turns Tab.

Navigating to the Turns Tab

To begin, navigate to the Turns Tab in your store's management system. This can be found by clicking on the "My Stores" tab, then selecting "Machines" from the drop-down menu. From there, click on the "Turns Tab" to access the page where you can view and manage turns for your machines.

Clicking on Turn Code

Once you are on the Turns Tab, you will see a list of turns for your machines. To check customer and payment information for a specific turn, click on the turn code for that turn. This will bring up a panel with more detailed information about the turn.

Reviewing Customer and Payment Information

In the panel that appears after clicking on the turn code, you will see a section for customer and payment information. This will include the customer's name, contact information, and payment details. You can review this information to ensure that the turn was completed successfully and that the customer's payment was processed correctly.

If you notice any discrepancies or issues with the customer or payment information, you can take the necessary steps to resolve them. This may include contacting the customer or adjusting the payment in your system.

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