If you’re having trouble signing up or placing an order, it may be due to phone number validation or delivery eligibility. Here’s what to check:
Sign-Up Issues
We require a valid phone number to sign up via OTP (one-time password).
If your number is not receiving a code, it may be invalid or unsupported.
Text “START” to 321-248-7171 to resubscribe to SMS messages.
Ensure you’ve entered the correct number with the right country code.
Delivery Eligibility
For Own Delivery:
✅ Own Delivery is enabled in Business Manager
✅ Your address is within a supported zone (or store zip code)
✅ Delivery is available on upcoming days
For On-Demand Delivery:
✅ On-Demand is enabled in Business Manager & Internal Manager
✅ Store and customer phone numbers are valid
✅ Address is serviceable by Delivery Providers
✅ Delivery is available on upcoming days
If issues persist, contact support for further assistance.