Your store's LaundroWorks controller (VAC) is online.

You have the POS reader kit, its power adapter, and your store's activation card.

You can log in to LaundroPortal and have Admin access to Cents Business Manager.

Set the DIP switches on the reader: all off (down) except #8, which should be on (up). This makes the reader POS1. If you have more than one POS reader, each needs its own number.

Plug in the power adapter. Place the reader within range of your VAC controller.

Tap your store's activation card on the reader. When it powers up and finishes its self-test, it should show Good Signal!

In LaundroPortal, open your location and confirm POS1 shows in the Machines table.

You'll also see Point Of Sale under Management Tools. This option only appears once a POS reader is activated, so don't continue until the reader shows online.

Click Point Of Sale under Management Tools.

In the POS provider dropdown, choose Cents. LaundroPortal shows your Username, Password, Customer Key, Location ID, and POS Number.

If no credentials show, email [email protected] so LaundroWorks can create your POS access.

In Cents Business Manager, go to Admin > Locations, select your location, click the 3-dot menu, and choose Configure Payment Options.

Turn on Accept cash card payments at this location and choose LaundroWorks.

Enter all five credentials exactly as they appear in LaundroPortal, then click Save.

Back in LaundroPortal's Point Of Sale page, set a Transaction Amount, choose the Sale command, pick the POS device (it should say Device Online), add an optional comment, and click Run Transaction.

The reader asks for payment within a few seconds. Tap a laundry card within 30 seconds, or the transaction times out.

Results show in Point of Sale Requests at the bottom of the page, and in the card's Reader Logs and Card Tracker.

Then try a real sale in the Cents Employee App by choosing LaundroWorks as the payment method.

Don't see Point Of Sale in LaundroPortal?
It only appears after a POS reader is activated. Make sure POS1 shows online. If it still doesn't appear, LaundroWorks support can turn it on for your location.
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POS1 doesn't show in the Machines table?
The reader may have been activated with another store's card. Press the red reset button on the back of the board, then tap your store's activation card again.
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The reader never shows "Good Signal!"?
It can't reach your VAC controller. Move it closer to the VAC, unplug it for 10 seconds, and plug it back in.
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No credentials show after choosing Cents?
LaundroWorks needs to create your POS access. Email [email protected].
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Getting "Request failed with status code 422" in the Employee App?
A credential in Business Manager is wrong or missing. Re-enter all five, including leading zeros in the Location ID (for example, 0100001). The password is hidden, so paste it again.
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The POS Number is 0, or payments go to the wrong reader?
The POS Number in Business Manager must match your reader (POS1 = 1). Update it in Configure Payment Options.
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The LaundroPortal test works, but the Employee App doesn't?
The reader is fine, so the problem is the Cents settings. Re-check the credentials in Business Manager, then close and reopen the Employee App.
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The test in LaundroPortal fails too?
It's a reader or VAC issue. Power-cycle the reader and check that your VAC is online. If it still fails, contact LaundroWorks support.
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The transaction timed out?
The card has to be tapped within 30 seconds. Start the payment again and tap right away.
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The card was double-charged or a payment was missed?
Ask customers to remove their card once the payment completes. If it keeps happening, LaundroWorks support can check the reader's firmware.