Choose which in-store payments each location accepts: cash, cash cards from your card system, or both. You set this up per location in Cents Business Manager.
Use this if you're setting up a new store, or want to start accepting cash or cash card payments at the register.
Before you start
You need Admin access to Cents Business Manager.
Payment options are set per location, so repeat these steps for each store.
Cents supports four cash card systems: ESD, CCI, LaundroWorks, and SpyderWash. Have your provider login details ready.
For CCI, you must be on CCI's LaundryCard system. The Fascard integration isn't supported.
Step 1: Open the location's payment options
Click Admin, open Locations, and select the location.
Click the three-dot menu in the top-right corner and choose Configure Payment Options.
Step 2: Turn on cash card payments (optional)
Turn on Accept cash card payments at this location.
Under Select your Cash Card Payment System, choose the system your card readers use and fill in every field:
ESD: Device Serial Number and ESD Location ID.
CCI: CCI Store Username (in email format), CCI Store Password, and CCI Store ID.
LaundroWorks: Username, Password, Customer Key, Location ID, and POS Number.
SpyderWash: the credentials SpyderWash provides for your store.
Step 3: Turn on cash payments (optional)
Turn on Accept cash payments if this store takes cash.
If you use a Cents cash drawer, also turn on Cash Drawer tracking.
Click Save.
Important things to know
Your cash card credentials come from your cash card provider, not Cents.
After saving, log out and back in on the Cents Employee App so it picks up the new payment options.
Troubleshooting
"Request failed with status code 422" on the tablet.
Your cash card credentials are missing or incorrect. Reopen Configure Payment Options, check every field, and make sure the CCI username is in email format.Cash card or cash isn't showing at the register.
Check the toggle is on and you clicked Save. Then log out and back in on the Employee App.CCI won't connect.
Make sure you're on CCI's LaundryCard system. Fascard isn't supported.One store still can't take cash cards.
These settings only apply to the location you edited. Repeat the steps for each store.
For help with a specific system, see our ESD, CCI, and LaundroWorks cash card troubleshooting guides.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.