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How to Create a Promotional Code (Percent or Dollar Amount)

Create a promo code that takes a percentage off, built from the Promotions page under Admin.

Written by Euri

Promo codes give customers a discount when they enter the code online or when your team applies it at checkout. You can offer a percentage off (like 15% off) or a fixed dollar amount off (like $10 off).
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Use this if you want to create a new discount code for your customers.


How to create a promo code

  • Log in to Cents Business Manager, click Admin in the top navigation, then click Promotions in the left-hand menu.

  • Click the + icon at the top of the Promotions list.

  • Name your promotion: enter the code customers will use. Each code must be unique in your business.

  • Choose the promotion type: Percentage Discount or Fixed Price Discount, then click Next and enter the amount.

  • Applies to: choose the entire order or specific products and services.

  • Minimum requirement (optional): require a minimum order amount or number of items.

  • Locations: choose which stores can use the code.

  • Customers: allow any customer, or only specific customer groups.

  • Usage limits (optional): limit how many times each customer can use it.

  • Dates and days: set the start date, an optional end date, and the days of the week it works.

  • Save the promotion. It appears in your Active list.


Percentage vs. fixed price

  • Percentage Discount: takes a percent off, for example 20% off the order total.

  • Fixed Price Discount: takes a set dollar amount off, for example $10 off the order total.


Important things to know


Video walkthrough


Troubleshooting

  • I can't save the code.
    The name may already be used by another promotion, or the start date is in the past. Pick a new name or date.

  • A customer's code isn't working.
    Check the code is active and within its dates and days, the store is selected under locations, the customer is eligible, and any minimum is met.

  • The discount is applying to the whole order.
    Edit the promotion and choose specific products and services instead of the entire order.


Need assistance?

Feel free to text our Cents Support team at 888-302-8809.

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