How to Assign Delivery Wash & Fold and Dry Cleaning Services to a Location
When a location offers pickup & delivery, you choose which wash & fold and dry cleaning services customers can order online and the delivery price for each. This is managed in the location’s Delivery Settings, under online ordering, and is separate from what the store offers in person. This guide walks you through it.
Before you start
You need Admin access to the Business Manager.
The location must already have pickup & delivery turned on. If it doesn’t, set that up first, see Setting Up Delivery.
The wash & fold and dry cleaning services must already exist at the account level, under Admin → Products & Services. You’re choosing which of them to offer for delivery here.
Delivery service availability and pricing are set per location, so repeat these steps for each store that delivers.
Choose your delivery services and pricing
Click Admin in the top navigation, then open Locations.
Select the location you want to set up.
Open the Delivery Settings tab and make sure Offer pickup & delivery service at this store is on.
Under Online Ordering, open your delivery pricing (shown as your delivery tiers or zones). This is where you set what customers can order online.
Select the wash & fold services you want to offer for delivery, and set the delivery price for each.
Do the same for dry cleaning: select the services you want to offer for delivery and set their prices.
Click Save.
Tip: manage delivery prices with tiers
Delivery prices can be managed with a pricing tier so the same rates apply across your zones and locations, instead of entering them store by store. You create and edit tiers under Admin → Products & Services → Pricing Tiers, then apply one to the location. For the full steps, see How to Assign a Delivery Tier to a Location.
Troubleshooting
Customers don’t see wash & fold or dry cleaning online?
The service has to be selected for delivery here, and the location needs pickup & delivery turned on with delivery windows and a service area set.
A dry cleaning service is missing from the list?
Confirm it exists at the account level under Admin → Products & Services → Dry Cleaning. You can only offer a service for delivery once it exists there.
Delivery price looks wrong?
Delivery prices are set here, or by the pricing tier applied to the location. If a tier is applied, its prices override the in-store retail price for online orders, so update the tier.
Set it up but another store doesn’t offer it?
Delivery service availability is per location. Repeat these steps for each store that delivers.
Changed the price but existing online orders still show the old one?
Orders keep the price captured when they were placed. New pricing applies to orders created after you save.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.