Updating the due date for an active order is simple and helps manage customer expectations. Follow these steps to change the due date:
Access the Application Home Screen
Begin by navigating to the home screen of the application.
Click on “Active Orders”
Locate and click on the “Active Orders” option to access the order management section.
Search for the Order
Click on the magnifying glass icon to initiate a search.
Enter the order number or customer name to find the specific active order you need to update.
Click on the Active Order
Once you have found the order, click on it to access more options.
Press the “Preferences & Notes” Button
Look for the “Preferences & Notes” button within the order details and press it.
Press “Due Date”
Within the preferences and notes section, press the “Due Date” button.
Select New Due Date
From the calendar, select the new date you would like to update the due date to.
By following these steps, you can easily change the due date for an active order, ensuring timely delivery and better customer satisfaction. If you encounter any issues, reach out to our support team for assistance.