Skip to main content
How to Change the Due Date for an Active Order
Euri Romanov avatar
Written by Euri Romanov
Updated over a week ago

Updating the due date for an active order is essential for managing customer expectations and ensuring timely delivery. Follow these steps to change the due date within the application:

  1. Access the Application Home Screen

    1. Begin by navigating to the home screen of the application.

  2. Select “New Service Order”

    1. Click on the “New Service Order” option to start a new service order.

  3. Choose an Existing Customer or Create a New Customer

    1. Select an existing customer from your list.

    2. Alternatively, create a new customer by entering their details.

  4. Add Service Items to the Cart

    1. Pressing on a service item will automatically add it to your cart.

    2. Use the plus (+) or minus (-) sign to edit the quantity of the service.

    3. To delete a service, press the trash bin icon under the service item.

  5. Add Dry Cleaning Services or Products

    1. Select the “Dry Cleaning” or “Products” category to open up a selection of your services.

    2. Click on each service or product to add it to your cart.

  6. Edit Preferences & Special Instructions

    1. Press “Preferences & Special Instructions” to open additional options.

  7. Change the Due Date

    1. Press the “Due Date” button.

    2. Select the new date from the calendar to update the due date.

By following these steps, you can easily change the due date for an active order, ensuring accurate delivery scheduling and customer satisfaction. If you encounter any issues, reach out to our support team for assistance.

Did this answer your question?