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How to View and Cycle Hardware Connectivity Status on the Tablet
How to View and Cycle Hardware Connectivity Status on the Tablet
Euri Romanov avatar
Written by Euri Romanov
Updated over 5 months ago

Maintaining hardware connectivity is crucial for smooth operations. Follow these steps to view and cycle the connectivity status of your hardware devices on the tablet:

  1. Access the Application Home Screen

    1. Begin by navigating to the home screen of the application.

  2. Open the 3-Line Menu

    1. Click on the 3-line menu located at the top left of the screen.

  3. Select “Connections”

    1. From the menu, select “Connections” to access the connectivity status of your hardware devices.

  4. View Connectivity Status

    1. Here, you can view the connectivity status of your hardware devices, including:

      1. Receipt printer

      2. Sticker tag printer

      3. Garment tag printer

      4. Stripe card readers

      5. Scale connectivity

  5. Cycle Connectivity

    1. Press the cycle button to refresh any connection in case of connectivity issues. This action will attempt to re-establish the connection for the selected device.

By following these steps, you can easily view and manage the connectivity status of your hardware devices, ensuring smooth and uninterrupted operations. If you encounter any issues, reach out to our support team for assistance.

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