Cents

Cents Assist FAQ

We’re excited to share the latest updates to Cents Assist!

Cents Assist Features

Cents Assist SMS vs. Phone

Cents Assist can be enabled and disabled at any time.

How to Enable/Disable SMS AI Assist

How to Set Up/Make Changes to Cents AI Script

Call Logs in the Business Manager for Cents Assist

Escalations in the Business Manager for Cents Assist

How to Set Up Escalation SMS and Email for Assist

Set up Cents Assist: Configuration & Call Routing

Set up Cents Assist: How to Set up FAQs

Set up Cents Assist: Global vs Location-Specific Settings (Overrides)

Set up Cents Assist: Quick Troubleshooting

Jessie Guerra

Euri Romanov

Misael Sanchez

Cents Assist

Find answers and get help from Intercom Support and Community Experts

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