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Hassle-Free Data Uploads with Our Support Team

T
Written by Taylor
Updated over 2 weeks ago

If you’re setting up your Cents account and want to get started quickly, our team can handle the upload of your core business data for you — including your logo, products and services, team members, customers, and offline machines. Just email all relevant information to [email protected].

What We’ll Upload for You and the Info We’ll Need

Logo

Your logo will appear at the top of customer receipts and on your delivery booking page. To keep your branding consistent and professional, please email a high-quality version of your logo to us.

Products & Services

To accurately set up your products & services menu, we need the following for each item:

  • Name of the product or service

  • Pricing type: per pound, fixed price, a modifier, or a product

  • Price

  • Whether the item is taxable

Team Members

We'll help get your staff added to the system. Please provide:

  • First Name

  • Last Name

  • Employee Code (Can be any unique 4-digit number easy for your employee to remember)

  • Email (Can be a placeholder/fake if the team member doesn’t use email)

  • Phone Number (Optional for staff members, except drivers)

  • Access Level: Employee, Manager, Admin, or Driver

    • Employee: Has access to the in-store Cents POS app to process orders and handle daily store operations.

    • Driver: Has access to the Cents Driver App to manage pickups and deliveries.

    • Manager: Can manage orders, customers, machines, and view the Dashboard and reports — but cannot access account settings.

    • Admin: Has full access, including everything a Manager can do, plus the ability to manage account settings and team permissions.

Customers

We can upload a customer list with the following details:

  • First Name (Required)

  • Last Name (Required)

  • Phone Number (Required)

  • Email (Optional)

  • Full Address (Optional)

  • Customer Preferences (Optional)

  • Credits (Optional)

Offline Machines

If you’re tracking machines that aren’t integrated directly with Cents, we can still get them added. Please send:

  • Type: Washer or Dryer

  • Model Name

  • Capacity

  • Machine Number

  • Base Price

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