Onboarding
Learn how to set up your account, configure your store, onboard staff, and start using Cents to streamline operations and grow your business. We've broken the onboarding process into easy-to-follow steps to help you hit the ground running.
Step-by-Step Admin Setup Video for Cents Business Manager
Step-by-Step Video Walkthrough of the Cents Employee App
Navigating the 'My Stores' Tab in Cents Business Manager
Getting Started with Cents Connect: Penny & Pulse Onboarding Video
Getting Started with Laundroworks: Laundroportal Onboarding Video
Cents Assist FAQ
Cents Assist Features
Cents Assist SMS vs. Phone
How to Enable/Disable SMS AI Assist
How to Set Up/Make Changes to Cents AI Script
Call Logs in the Business Manager for Cents Assist
Escalations in the Business Manager for Cents Assist
How to Set Up Escalation SMS and Email for Assist
Set up Cents Assist: Configuration & Call Routing
Set up Cents Assist: How to Set up FAQs
Set up Cents Assist: Global vs Location-Specific Settings (Overrides)
Set up Cents Assist: Quick Troubleshooting
How to Send an SMS Message to Your Customer on the Cents App
How to Send an SMS Message to Your Customer in the Business Manager
How to Create Customer Groups and Mass Message Your Customers
How to Set Up a Campaign
How to Create an Email and SMS Campaign
Cents Accelerate Automated Campaigns - FAQs
Cents API Guide
Zapier Webhooks Integration Guide