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How to Factory Reset a Sunmi Tablet

If you need to reset your SUNMI device to its original settings, follow these steps.

Written by Euri

A factory reset will erase all apps, accounts, and data from the device, and will re-add the Cents pre-program apps and settings after the reset.

Steps to Factory Reset

  1. On the SUNMI T2s, go to Settings.
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  2. Scroll down and select System.
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  3. Tap Reset options.
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  4. Choose Erase all data (factory reset).
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  5. Confirm by tapping Reset device.
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  6. Finally, select Erase everything to begin the reset.
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Your SUNMI T2s will restart and take several minutes to reset. Once complete, it will power on and display the setup screen, just like when it was brand new.

After the Reset

When to factory reset

A factory reset is a last resort. Try it only if both of these haven’t fixed the issue:

  1. The troubleshooting steps for the specific device or issue you’re dealing with.

  2. Clearing the Employee App’s data.

Because a factory reset erases everything on the tablet, you’ll need to set it up again from scratch afterward. Make sure you have your Wi-Fi details and your Employee App Location ID and password before you start.

Need Assistance?

Feel free to text our Cents Support team at 888-302-8809.


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