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Sunmi Initial Setup Guide
Sunmi Initial Setup Guide
Jessie Guerra avatar
Written by Jessie Guerra
Updated over a year ago
  1. Power on the device

  2. On the “Hello Start using T2s now” screen, tap the “>” button

  3. On the “Language” screen, select “English (United States)” and then tap “Next”

  4. On the “Time Zone” screen, find your time zone and then tap “Next”

  5. On the first “Network and Activation” screen, tap “WIFI”

  6. On the second “Network and Activation” screen, tap the wifi network you want to connect to

  7. Then type in the wifi network’s password and tap “Connect”

  8. You’ll now see that the Sunmi is “Connected” to the wifi network you chose. Tap “Next”

  9. It will then show a “Checking device status” screen

  10. It will progress to an “Activated on…” screen. Tap “Start config”

  11. On the “Sunmi Register” screen, tap “Skip” in the upper right-hand corner

  12. On the “Setup is complete” screen, tap “Enter the system”

  13. You will now be at the home screen

  14. To turn off the typing sounds

    1. Tap “Settings”

    2. Scroll down on the left until “Sound” and tap it

      1. Bring the “Media” and “Notification” volumes to zero (slide the dials to the left)

      2. Toggle off “Screen locking sounds” and "Touch sounds”

      3. There is no “Save” or “Submit” button to save changes; it’s automatically saved

  15. Minimize the Settings app by tapping the circle button at the bottom-center of the screen

  16. We ensure that your Sunmi stays up to date through our remote management system

    1. This also allows us to troubleshoot remotely when necessary

    2. You'll need to manually activate this on your Sunmi

    3. Go to the group of apps on the Sunmi labeled “Tools” and launch the “Remote Assistance” app. Then toggle on “Unattend”

  17. Make sure the paper is placed correctly and fed through properly

    1. Pull the tab on the side of the device that you see in the picture below to open the cover

    2. Place the paper into the space in the orientation you see in the picture below

    3. The device will cut the paper once you close the cover

  18. Since this is the first time your Sunmi is connecting to the internet, it can take up to 20 minutes for the Cents app to appear on the tablet

  19. Once the Cents app appears, you're ready to start taking orders!

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