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Create a Route in Business Manager Dispatch

Euri avatar
Written by Euri
Updated this week

Use My Stores → Dispatch → New Route to pick stops, name the route, and optimize it for traffic before your driver leaves.

Step-by-step: Build a new route

  1. Go to My Stores → Dispatch

  2. Use the date arrows to select today or a future date (up to 7 days ahead).

  3. Click New Route.

  4. Confirm Start and End:

    • By default, both are your store address.

    • You can change these to a stop or a custom address if needed.

  5. Select stops to include:

    • Use Select All (checkbox) to grab everything in a window, or select individual stops.

Search + filter stops (recommended)

Inside the stop selection window:

  • Use Search (magnifying glass) to quickly find a stop.

  • Use Filter to build routes by stop type (example: pickup-only route).

    • You can also filter for things like unrouted pickups (so you’re only routing stops that aren’t already assigned).

Create + name the route

  • When you create the route, it’s automatically named based on the window name + date.

  • You can rename it anytime (example: “Johnny’s route”).

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