The Card Report in LaundroPortal lets you find all active Laundry Cards and Mobile Accounts associated with your location. At the bottom of the generated report, you'll see the Total Balance (Float) — the total outstanding card balance across all cards that matched your filters.
Note: this report shows the current balance as of right now. It does not provide a historical snapshot (for example, the float as of a specific past date). A dedicated standalone Float Report is on the product roadmap but is not yet available.
Finding the Card Report
Log in to your LaundroPortal.
In the left-hand navigation, click Reports.
The Card Report is the last item in the Reports list, on the right-hand side of the panel.
Using the Card Report
Once on the Card Report page, set your filters and then click Run Report.
Last Usage: Choose a date and toggle between Any Time, Before, On, or After to scope the cards by when they were last used. To see the total float across all active cards, leave this set to Any Time.
Account Type: Filter by Any, Users, Mobile Users, Card Users, Management, or Collection cards.
Checkboxes starting with "Account must..." restrict the report to accounts that meet that criteria. Checkboxes starting with "Include..." add additional columns to the output.
Depending on your card volume and filters selected, the report may take a few minutes to generate.
Reading the Results
Once the report generates, you'll see all active cards that matched your filters. At the bottom, the report displays the Total Balance (Float) — the sum of all card balances included in the report.
Clicking any card number takes you to the Card Tracker page for that specific card, where you can see full transaction history and details.
Exporting the Report
Click the Export button in the report header to download a .CSV file. You can open it in Excel or Google Sheets for further sorting, or use it with a third-party marketing service.
Common Uses
View your total card float: Run the report with Last Usage set to Any Time and Account Type set to Users. The Total Balance at the bottom is your outstanding float.
Full list of registered customers: Filter by Account Type = Users and check "Account must be registered."
Full list of Management Cards: Filter by Account Type = Management.
Need Assistance?
For LaundroPortal access or Card Report questions, contact the LaundroWorks support team at [email protected] or call 888-629-8620.
For Cents-related reporting questions, text our Cents Support team at 888-302-8809.