A delivery pricing tier is a set of prices and services just for pickup and delivery orders. Delivery customers only see delivery pricing, and in-store customers only see in-store pricing. You can also use tiers to price by zone or distance.
Use this if you want different prices for pickup and delivery than in store, or different prices for different delivery areas.
Before you start
You need Admin access to Cents Business Manager.
The location needs pickup and delivery turned on. See Setting Up Delivery.
Part 1: Create a delivery pricing tier
Go to Admin > Products & Services > Pricing Tiers and click the + icon to create a new Delivery tier.
Name the tier. It can be a general delivery price, or pricing for specific zip codes or distances from your store. Click Next.
Choose a starting point: copy existing retail pricing (from a location or another tier), or start from scratch.
Set the prices and choose which products and services are available. Delivery customers only see what you make available here, at these prices.
Save the tier.
Part 2: Assign the tier to a location
Click Admin, open Locations, and select the location.
Open the Delivery Settings tab and make sure Offer pickup & delivery service at this store is on.
In Service Availability & Pricing (online ordering), choose Use Delivery Tier.
Pick the tier from the Select Pricing Tier dropdown and click Save.
You can also set a tier per delivery zone in the location's service area.
Important things to know
Pricing follows this order: Membership, then Commercial, then Delivery tier, then Retail. A customer's membership or commercial pricing outranks the delivery tier.
New prices apply to orders created after you save. Existing orders keep the price they were placed with.
Tiers are applied per location (or per zone), so repeat for each store.
Video walkthrough
Troubleshooting
I don't see Use Delivery Tier.
Make sure Offer pickup & delivery service at this store is on and you're in the right location's Delivery Settings.My tier isn't in the dropdown.
Create it first under Products & Services > Pricing Tiers, then come back.Online prices didn't change.
Re-save, and check the tier has the right services and prices. Only new orders use the new prices.A customer still sees different prices.
They may have a membership or commercial pricing, which outranks the delivery tier.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.