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How to Set Up Custom Care Preferences

Customize your customer's laundry experience by setting custom care preferences for their choosing.

Jessie Guerra avatar
Written by Jessie Guerra
Updated over 7 months ago

Interested in offering your customers a truly customized laundry experience? You can now create custom care preferences to allow your customers to choose their preferred washing temperature, drying temperature, detergent, fabric softener, bleach, and more.

To enable this opt-in feature, open the "Admin" section of the Cents Business Manager, and select "Preferences":

Toggle Customer Preferences ON, and begin customizing your first care preference

  • New preference name = "Drying Temperature," "Washing Temperature," "Detergent," etc

  • Choose whether this will be a single selection (such as yes, or no) vs. multi selection

  • Add the options your customers can choose from

Hang Dry Settings

If you wish to offer your customers hang dry, toggle Hang Dry Settings "ON"

Add a description that your customers will see during their online order creation.

And... watch the magic happen!

Want to learn more? Watch this 5 minute deep-dive into Customer Preferences below:

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