A session signs you in to the Cents Employee App so everything you do, like taking orders and payments, is tracked under your name. You need to be clocked in before you can start one.
Use this if you want to start working on the Employee App at the beginning of your shift, or take over the device from a teammate.
Before you start
You have your employee code. Your manager sets it up in Cents Business Manager.
The device is logged in to your store. You'll see the store address at the top of the screen.
Steps
Clock in first. On the Enter your pin screen, tap Clock in / out in the top right. Enter your employee code and tap Clock in / out.
You'll see a confirmation that you're clocked in.
Back on the Enter your pin screen, type your employee code and tap Start Session.
You're in. The Home screen greets you by name, with End session and My shift at the top right.
When you step away or finish your shift, tap End session so no one else can work under your name.
Troubleshooting
Your code isn't accepted when you start a session?
Make sure you're clocked in. Tap Clock in / out, enter your code, then try Start Session again.
The Start Session button is grayed out?
Enter your full employee code. The button turns on once the code is entered.
Your code isn't accepted for clock in either?
Double-check the code with your manager. Employee codes are managed in Cents Business Manager.
The wrong store shows at the top of the screen?
The device is logged in to a different location. Ask your manager to log the device in to the right store.
Someone else's name shows on the Home screen?
They didn't end their session. Tap End session, then start your own.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.