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WashLynx: Switching Your Active Location & Leaving Notes for Technicians

Switch your active location from the device confirmation screen, and leave notes so technicians have what they need before a visit.

Written by Euri

Two WashLynx updates make it easier to work across your locations and share the right information with technicians before a visit.


Video walkthrough

This video walks through the latest WashLynx features.


Switch your active location after tapping a device

WashLynx lets you run commands on devices at your sub-locations. Now, when you tap a device at a location you have access to, you can switch that location to your active one right from the confirmation screen, so your next actions apply there.

  1. Tap the device or reader at the location to bring up the NFC confirmation dialog.

  2. If you have access to that location, the dialog shows an option to switch to it as your active location.

  3. Tap to switch. Your active location updates to that location for your next actions.


Leave notes for technicians

Operators can leave notes to pass along information a technician needs before a service visit, such as a building entry code or the phone number of an onsite contact.

  1. Open the settings where you manage technician information for the location or account.

  2. Add your note in the technician notes field.

  3. Save. The note appears for technicians in WashLynx.


Need assistance?

Feel free to text our Cents Support team at 888-302-8809.

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