In this article, you will learn best practices that will help troubleshoot issues you may encounter with your Spyderwash cash card. Follow the steps below to get started:
First, please make sure you are completing the transaction on the Spyderwash terminal.
2. Next, please make sure the reader is properly registered in the Cents Business Manager with all required fields filled out.
3. The next thing you will want to do is reboot the reader and make sure it is connected to the correct wifi network.
4. Next, please confirm that you are on the latest version of the Cents Employee Application.
5. Lastly, please clear the app data and restart your device if necessary.
If the above troubleshooting steps are not working for you, below are a few common issues with solutions that have worked in the past.