You're in the order builder, either during intake or after opening an order with 3-dot menu > Adjust Order.

To change a price, you need the Edit line item price on POS permission, set in Cents Business Manager, or a teammate with that permission to enter their employee code.

Tap a line item in the order builder, then tap More options.

The edit screen opens. From here you can change the item name, price, line item notes, and add-ons.

Edit the name: Tap the Edit item name icon in the upper left, type the new name, and tap Save.

Edit the price: Tap the Edit item price icon, enter the new price, and tap Save. If you don't have permission, the app asks for the employee code of someone who does.

Add notes or tags: Use the Line item notes section. Tags come from the ones created in Settings in Cents Business Manager.

When you're done, tap Add to order. The changes show in the Order Summary under that line item.

The app asks for an employee code when you change the price?
Your login doesn't have the Edit line item price on POS permission. Ask a manager to enter their code, or have an admin add the permission to your role in Cents Business Manager.
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The price change didn't save?
If the employee code entered doesn't have permission, the whole change is rejected. Try again with a code that has the permission.
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Don't see the tag you need?
Tags are created in Cents Business Manager under Settings. Add it there and it'll show up in the app.
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Want the new price on every order?
Editing here only affects this order. To change the price for everyone, update the service or product in Cents Business Manager.
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Can't edit items on an order?
Canceled orders can't be changed. Check the order status first.