Point of Sale (Employee App)
Everything your counter team does on the tablet: sessions, orders, payments, and shifts.
By Euri and 2 others3 authors89 articles
- Employee App Walkthrough (Video)
- Getting Started with the Cents Employee App (Video)
- How to Download the Cents Employee App on Your Tablet
- How to Manage Customer Payment Methods in the Employee App
- How to Toggle Between English and Spanish in the Employee App
- Employee App Home Screen Redesign
- How Aggregate Minimums Work for the Same Per-Pound Service
- How to Check Off a Task as Complete
- How to Clock In for Your Shift
- How to Clock Into Your Shift When Sessioning Is Enabled
- How to Clock Out for Your Shift
- How to Clock Out of Your Shift When Sessioning Is Enabled
- How to Document Cash In from the Side Panel
- How to Document Cash Out from the Side Panel
- How to End a Cash Drawer
- How to Manually Open the Cash Register
- How to Start an Employee App Session
- How to Start or End a Cash Drawer
- How to View Cash Drawer History
- How to Add a New Customer
- How to Add an Order to a Rack
- How to Add Bags or Hanger Bundles During Intake
- How to Capture the Weight of an Order When Using the Cents Scale Adapter
- How to Edit Item Name / Price Within a Service Order
- How to Generate Individual Laundry and Dry Cleaning Tickets
- How to Intake a New Service Order
- How to Intake a New Service Order (Video)
- How to Intake an Order Quickly
- How to Process a New Service Order After Intake
- How to Process Dry Cleaning-only Orders (Video)
- How to Take Order Payments (Video)
- How to Take Split Payments
- How to Use Omnisearch to Find a Customer
- How Order Due Dates Work
- How to Add Bags or Hanger Bundles to an Active Order
- How to Add Preferences & Special Instructions to an Active Order
- How to Set Up Round Up for Charity
- How to Adjust a Service Order (Video)
- How to Adjust an Active Order
- How to Adjust Line Item Pricing on the Cents Employee App
- How to Apply a Promo for an Unpaid Active Order
- How to Assign an Order to a Rack Location
- How to Bulk Pick Up and Complete Orders at the POS
- How to Change the Due Date for an Active Order
- How to Close Out a Service Order
- How to Mark a Delivery Order as Delivered
- How to Mark a Delivery Order as Ready for Intake
- How to Notify Customers of Their Order Status
- How to Pay for Multiple Orders at Once at the POS
- How to Process a Service Order (Video)
- How to Remove a Service Fee for an Unpaid Active Order
- How to Reprint an Active Order
- How to Review Active Order Details in the Employee App
- How to Run an Offline Machine for a Wash and Fold Order
- How to Search or Sort Your Active Orders
- How to View and Reprint Completed Orders
- How to Void/Cancel an Active Order
- Order and Delivery Status Definitions
- How to Issue a Full or Partial Refund in the Employee App
- How to Document Cash In from the Hamburger Menu
- How to Document Cash Out from the Hamburger Menu
- How to End a Cash Drawer and Print the Summary
- How to Navigate the Connectivity Screen: Printer, Card Reader, Scale Adapter (Video)
- How to Navigate the Hamburger Menu (Video)
- How to Reprint a Completed Order
- How to Review Reports on the Tablet
- How to Search or Sort Your Completed Orders
- How to Toggle Between English and Spanish on the Tablet
- How to View and Adjust Inventory Count on the Tablet
- How to View and Cycle Hardware Connectivity Status on the Tablet
- How to View and Edit Customer Contact Information
- How to View Previous Customer Orders
- How to View Service/Product Order History
- How to Use Order Filters and Groups in Business Manager
- How to Connect Hardware to Mobile Hotspot (Sunmi, Samsung, Card Reader)
- How to Adjust Text Size on iPhone and Android
- How to Clear App Data on Samsung and Sunmi Devices
- Employee App Error Messages and Solutions
- Troubleshooting Network Errors on the Cents Employee App
- Troubleshooting: Cents Employee App Login Issues
- Troubleshooting: Clearing App Data
- Troubleshooting: Connecting Your Sunmi POS to Wifi
- What to Do If You Forget Your Employee Code