From the Home screen, tap the three-line menu in the top-left corner and choose Order History.

Choose Service orders or Product sales at the top of the screen.

Each row shows the order number, customer, date and time, bag and hanger counts, payment status, and order status. A truck icon marks delivery orders.

Tap the search icon to find an order by order number or customer.

Tap Sort By to change the order of the list.

From the Home screen, tap the three-line menu and choose Customers.

Search for the customer by name or phone number and tap their name.

Open the Orders tab. You'll see their total number of orders and each order's number, date and time, value, and payment status.

Tap an order number to open it. If they have unpaid orders, tap Pay unpaid orders to collect payment.

Order History shows orders from the store you're logged in to.

For more ways to filter and sort, see How to Search or Sort Your Active and Completed Orders.

To print a receipt for a past order, tap the printer icon on its row or see How to Reprint an Order (Active or Completed).

I can't find an order.
Check that you're on the right tab (Service orders or Product sales), then search by order number.

A customer's order isn't on their Orders tab.
Make sure you opened the right customer profile. Search by phone number to rule out duplicate names.

The payment status looks wrong.
Open the order to see its full payment details, then text our Support team if it still doesn't match.