Skip to main content

How to Archive and View Archived Team Members

Remove someone from your active roster by archiving them on the Team page under Admin.

Written by Euri

Archive team members who no longer work for you so they're removed from your active Team list and can no longer use Cents. Archived team members aren't deleted, and you can still view them.
​

Use this if an employee has left, or you need to look up someone you archived earlier.


How to archive a team member

  • Log in to Cents Business Manager, click Admin in the top navigation, then click Team in the left-hand menu.

  • Click the team member's name.

  • Click the three-dot menu in the top-right corner of their profile.

  • Choose Archive Team Member. They're removed from your active Team list.


How to view archived team members

  • On the Team page, click the filter icon above the team list.

  • Turn on Show archived. Archived team members appear in the list.

  • To go back to your active team, turn Show archived off.


Important things to know

  • Never archive yourself or the business owner. Archived accounts lose access right away, and you can't undo it from Business Manager.

  • Archiving can't be reversed in Business Manager. If you archived someone by mistake, text our Support team and we'll restore them with their previous information.

  • If someone is just changing roles or stores, update their profile instead of archiving them. See How to Add or Edit a Team Member in the Business Manager.


Troubleshooting

  • I can't find a team member.
    They may be archived. Click the filter icon and turn on Show archived.

  • I archived someone by mistake.
    Text our Support team with their name and email so we can restore them.

  • I archived my own account.
    Text our Support team right away from your phone. We'll need to restore your access.


Need assistance?

Feel free to text our Cents Support team at 888-302-8809.

Did this answer your question?