You can record how many bags and hanger bundles came in with an order, either while you're taking in a new order or after the order is already created. Each bag and hanger bundle gets its own bag tag, so keeping the count accurate helps your team keep every item together.
Use this if you want to set or update the number of bags and hanging items on an order.
Before you start
You've started a session in the Cents Employee App.
To change an existing order, it must still be active (not completed or canceled).
Your label printer is connected if you want to print bag tags.
Step 1: Open the order's preferences
During intake (new order): tap New Service Order, choose the customer, tap Continue to intake, add the services, then tap Preferences & Order Notes at the top of the order builder.
On an existing order: tap Active Orders, tap the magnifying glass to search by order number or customer name, open the order, then go to Preferences & Notes.
Step 2: Add or update bags and hanger bundles
Tap Bags & Hanger Bundles.
Use + and - to set the number of bags and hanger bundles.
(Optional) Add a note to a specific bag or bundle, such as "delicates" or "customer's blue bag".
Tap Save. The counts show at the top of the Order Summary, and each bag and hanger bundle gets its own bag tag.
Troubleshooting
Can't find the order in Active Orders?
Search by order number (for example, S-1234) or the customer's name. If it still doesn't appear, the order may already be completed. Completed orders are locked and can't be edited.
The bag count went back to the old number?
Tap Save before leaving the Bags & Hanger Bundles screen. Changes aren't kept if you back out first.
Bag tags didn't print?
Check that your label printer is on and connected. You can reprint tags from the order's 3-dot menu > Printing Options.
Need to remove a bag?
Tap - to lower the count, then tap Save. Throw away any extra printed tags so they don't get mixed up with the order.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.