Intake later lets you create a customer's order at the counter in seconds and print their bag labels right away. You finish the full intake (services, weight, and pricing) later, when you have time.
Use this if you want to take in drop-offs fast during a busy rush and build the order afterward.
Before you start
You've started a session in the Cents Employee App.
Your label printer or receipt printer is connected so bag labels can print.
Part 1: Create the order now
From the Home screen, tap New Service Order.
Search for the customer by name, phone number, or email, or tap + Add new customer.
Tap Intake later.
On the Order Details screen, fill in Bags & Hanger Bundles, Preferences & Notes, Storage Location(s), and Due Date.
Tap Submit order. Bag labels print with the order number, customer name, and total number of bags and hanger bundles.
Part 2: Finish the intake later
Open the order from Active Orders, or tap Ready for Intake on the Home screen. The order shows as Ready for intake.
Tap Confirm and start intake.
Build the order by adding services, weight, and products.
Tap Complete intake. The order now sits in Active Orders, ready for processing.
Troubleshooting
Intake later is grayed out?
Select a customer or add a new one first. The button turns on once a customer is chosen.
Bag labels didn't print?
Check that your label or receipt printer is on and connected. You can reprint from the order's 3-dot menu > Printing Options.
The order total shows $0.00?
That's expected. Orders created with Intake later don't have pricing yet. The total is calculated when you complete the intake.
The due date didn't change when you added services?
A due date set during Intake later counts as manually set, so it won't recalculate on its own. Edit it from the order if it needs to change.
Can't find the order to finish intake?
Tap Ready for Intake on the Home screen to see every order waiting for intake.
Need assistance?
Feel free to text our Cents Support team at 888-302-8809.