Cents

Learn how to set up a driver to utilize the Cents Driver App!

How to Add a Driver in the Business Manager

Start a route from the Driver App home screen by choosing the delivery windows you want to include.

How to Create a Route by Selecting Delivery Windows

Photograph laundry bags at pickup in the Driver App and view those images later under Orders in Business Manager.

How to Attach Photos on Pickup Orders in the Driver App

Call a customer directly from the Stop Details screen while you are on a stop in the Driver App.

How to Call a Customer from a Stop in the Driver App

Cancel a delivery from the Stop Details screen in the Driver App using the red alert icon.

How to Cancel a Delivery in the Driver App

Cancel a pickup from the Stop Details screen in the Driver App using the red alert icon.

How to Cancel a Pickup in the Driver App

Mark a delivery complete from the Stop Details screen in the Driver App so the customer is notified.

How to Complete a Delivery in the Driver App

Record a completed pickup from the Stop Details screen in the Driver App.

How to Complete a Pickup in the Driver App

Select and deselect stops from the list view on the Route Overview screen in the Driver App.

How to Edit Route Stops in the Driver App (List View)

Add or remove stops from the map on the Route Overview screen in the Driver App.

How to Edit Route Stops in the Driver App (Map View)

Narrow a long stop list with the filters on the Edit Stops screen while building a route in the Driver App.

How to Filter Stops While Building a Route in the Driver App

Reverse the order of your stops from the Finalize Route screen in the Driver App.

How to Flip a Route in the Driver App

Learn how to mark an order as unable to be delivered/completed.

How to Mark an Order as Unable to Deliver

Text a customer from the Stop Details screen in the Driver App to share delays or confirm delivery instructions.

How to Message a Customer from a Stop in the Driver App

Open a specific stop from the Live Route screen in the Driver App and start turn-by-turn navigation.

How to Navigate to a Stop in the Driver App

Drag and drop stops into a more efficient order on the Finalize Route screen in the Driver App.

How to Reorder Stops on an Optimized Route in the Driver App

Choose where your route ends from the Route Overview screen in the Driver App.

How to Set the End Point of a Route in the Driver App

Choose where your route begins from the Route Overview screen in the Driver App.

How to Set the Starting Point of a Route in the Driver App

View all routes in progress from the Driver App menu, built to give operators and route managers visibility.

How to View Live Routes on the Driver App

A side-by-side comparison of the old and new Driver App route flow, useful for training and onboarding drivers.

What Changed in the New Driver App Route Flow

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Everything drivers do on the road: stops, photos, customer calls, and completing routes.

Using the Driver App

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