Cents

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Install, run, and troubleshoot Penny and Pulse machine payment devices.

Cents Connect (Penny & Pulse)

Set up your network to install Penny and Pulse devices in your laundromat using the access point and UDM router you received from Cents.

How to Set Up Your Cents Connect Network

Set up the Cents access point, PoE injector, and VLAN so Penny and Pulse devices reach Cents servers.

How to Set Up a VLAN Network for Cents Devices

Did you receive a UDM device to help you power your Cents program? Learn how to connect it here!

How to Connect a UDM Router to Your Cents Network

Add a networked machine in the Cents Business Manager under Equipment by pairing an unpaired Cents device.

How to Create a Networked Machine in the Business Manager

Provision a new Penny by scanning the QR code it shows at power up and entering the machine settings.

How to Provision a Penny Device

How to Configure a Penny to a Machine via QR Code

Rescan a provisioned Penny's power up QR code to check or change its machine configuration.

How to Change the Configuration of a Provisioned Penny Device

Reveal a Penny's MAC address by tapping the machine number in the top-left corner of the screen repeatedly.

How to Find Your Penny's MAC Address

Identify whether your Alliance, SpeedQueen, or Huebsch machine is ACA, Titanium, Midas, Centurion, MDC, or EDC before configuring Penny.

How to Identify Your Alliance Machine Era

Set Midas, Centurion, and ACA controls to accept card payment commands using menu settings, DIP switches, or jumper plugs.

How to Enable Serial Mode on Alliance Machines

Use the Cents IDC splices correctly on 18-22 AWG wires, with a short video showing full seating.

How to Splice Wires with IDC Splices

Set up your Cents Connect network and provision and configure devices.

Network & Device Setup

The four steps common to every Penny install, covering materials, mounting, provisioning, and where to find machine specific guides.

Penny General Install Guide

Mount a Penny over a removed coin drop using the coin drop blocking mounting plate and its four studs.

Penny Coin Drop Blocking Mounting Plate Install Guide

Connect and configure the Imonex digital coin drop on Alliance machines that accept quarters plus tokens or dollar coins.

Alliance Imonex Digital Coin Drop Setup Guide

Mount Penny devices on SpeedQueen and Huebsch top-loaders using the top-loader bracket, with materials and hole placement.

Alliance (SpeedQueen/Huebsch) Top-Loader Bracket (Penny) Install Guide

Wiring and parts for installing Penny on Alliance ACA machines, also called Quantum Gold, MDC2, and Galaxy 600.

Alliance ACA (Penny) Install Guide

Wiring steps for installing Penny on Alliance EDC dryers using the 3-pin coin connector and tapped 24VAC power.

Alliance EDC Dryer (Penny) Install Guide

Wiring and parts for installing Penny on Alliance MDC and Centurion machines, sold under the Quantum Control label.

Alliance MDC/Centurion (Penny) Install Guide

Wiring steps for installing Penny in pulse only mode on older Alliance NetMaster machines, identified by model number digits.

Alliance NetMaster (Penny) Install Guide

Wiring and parts for installing Penny on Alliance Titanium machines, also sold as Platinum and Quantum Gold.

Alliance Titanium (Penny) Install Guide

Wiring and parts for installing Penny on Dexter C-Series washers and single or stacked dryers.

Dexter C-Series (Penny) Install Guide

Wiring, parts list, and harness steps for installing Penny on Dexter C-Series single and stacked dryers.

Dexter C-Series Dryer (Penny) Install Guide

Wiring and configuration steps for installing Penny on coin pulse only Dexter A-Series, V-Series, and stacked dryer machines.

Dexter Coin GPIO (Penny) Install Guide

Wiring steps for installing Penny on pre C-Series Dexter machines in coin pulse only mode, with no machine state reporting.

Dexter Legacy (Penny) Install Guide

Wiring and parts for installing Penny on Electrolux Compass Pro and Clarus Vibe washers and dryers.

Electrolux (Penny) Install Guide

Wiring and parts for installing Penny on Alliance Midas machines, also known as Quantum Touch and Galaxy Touch.

Midas (Penny) Install Guide

Penny Install Guides

Harness, power, and coin drop connections for installing Pulse on Alliance ACA stacked and single frontload dryers.

ACA Dryer (Pulse) Install Guide

Harness, power, and coin drop connections for installing Pulse on Alliance ACA washers.

ACA Washer (Pulse) Install Guide

Wiring and configuration steps for installing Pulse on Centurion washers, including the coin drop connection.

Centurion Washer (Pulse) Install Guide

Wiring steps for installing one Pulse on Dexter C-Series single or stacked dryers using the SERIAL COM header.

Dexter C-Series Dryer (Pulse) Install Guide

Wiring steps for installing Pulse on Dexter C-Series washers using the SERIAL COM header and 30-00963 harness.

Dexter C-Series Washer (Pulse) Install Guide

Wiring steps for installing Pulse on pre C-Series Dexter machines in coin pulse only mode, without machine state reporting.

Dexter Legacy (Pulse) Install Guide

Wiring steps for installing Pulse in GPIO mode on SpeedQueen and Huebsch Centurion and NetMaster machines.

MDC/Centurion (Pulse) Install Guide

Wiring steps for installing Pulse on Alliance MDC and NetMaster dryers using the 24VAC to 12VDC adapter.

MDC/NetMaster Dryer (Pulse) Install Guide

Harness, power, and coin drop connections for installing Pulse on Alliance Midas dryers, including Torx panel access.

Midas Dryer (Pulse) Install Guide

Harness, power, and coin drop connections for installing Pulse on Alliance Midas washers.

Midas Washer (Pulse) Install Guide

Pulse Install Guides

Pair machine QR code stickers using the 4-digit code so customers can pay with Apple Pay and Google Pay.

How to Pair QR Code Stickers to Your Machines

Read a machine's cycle pricing and modifiers on the Pricing &amp; Settings tab, including what shows when data cannot be retrieved.

Understanding the Pricing & Settings Tab

Find available machines and start a wash or dry from the Machines menu in the Employee App.

How to Run a Machine from the Employee App

Start a customer service or technical wash or dry from the Machines section of Business Manager.

How to Run a Machine from the Business Manager

Assign washers and dryers to a wash and fold order during processing in the Cents Employee App.

How to Run a Machine for a Wash & Fold Order in the Employee App

Extend a running machine cycle from the Employee App using the Add time screen.

How to Add Time to an Existing Cycle

Change the number shown in the top left corner of your device screen if it does not match the machine number.

How to Change the Machine Number on a Paired Penny Device

Update device pricing to match the machine vend price on non-serial washers such as Dexter A-Series, V-Series, and N-Series.

How to Change the Price of a Non-Serial Washer

Keep device base vend pricing in sync manually for non-serial dryers such as Alliance Centurion, MDC, NetMaster, and Electrolux Compass Pro.

How to Change the Price of a Non-Serial Dryer

Clear collected coin totals on machines paired to a Cents Connect device and report on collections from the Employee App.

Bulk Coin Collection in Employee App

Clear coin totals and review the Coin Ledger in Business Manager, for stores running Penny devices.

Bulk Coin Collection in Business Manager

Start machines from the Business Manager or Employee App and change machine prices.

Run Machines & Set Prices

The four turn types your machines record, and the payment details that tell them apart.

Understanding Turns & Machine Payments

What each Cents Connect machine report covers, from advanced processing breakdowns to machine turn details.

Understanding Your Cents Connect Reports

How Cents Connect Machine Metrics Are Calculated

See the homepage experience self-serve customers get when they pay for machines by scanning a QR code.

How QR Code Machine Payments Work for Self-Serve Customers

Refund a Penny self-serve transaction in Worldnet by finding it under Reporting and Closed Batch.

How to Refund a Self-Serve Transaction on a Penny Device

Submit the signed Account Change Form and supporting documents to update the bank account used for Penny deposits.

How to Update Bank Deposit Information for Penny Devices

How self-serve payments, turns, refunds, and Cents Connect reports work.

Machine Payments & Reports

Common questions about the Penny touchscreen card reader, covering remote start, runtime insights, and card payments at the machine.

Penny FAQs

Work through power, network, and backend checks when a Penny stops responding, starting with a breaker power cycle.

Penny Troubleshooting

First steps to try on a Penny that stops working, plus the machine details Cents Support needs from you.

Basic Penny Troubleshooting Guide

Triage the most common Penny failures and apply the right fix, with safety steps for working on powered laundry machines.

Common Penny Issues and How to Fix Them

Replace a Penny EMV module damaged by vandalism or liquid, using T10 and T8 drivers and a module requested from Cents.

How to Replace an EMV Module on a Penny

Common questions about the Cents Pulse, how it mounts inside a washer or dryer, and what remote start and runtime data it provides.

Pulse FAQs

Work through power, network, and machine checks when a Pulse stops responding, starting with a breaker power cycle.

Pulse Troubleshooting

Troubleshoot a store's Unifi network from the Cents Site Manager after VLAN setup, checking access points and connected devices.

Unifi Network Troubleshooting

Troubleshooting & FAQs

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